Terms & Conditions

Welcome to the Mytriathlon shop Web Site (“mytriathlonshop.com” or “the Site”). Please review the following terms and conditions that govern your use of and purchase from our Site. Please note that we may from time to time change the terms in this Site. 

Should you have any queries with relation to our T&C’s, please email us at enquiry@mytriathlonshop.com

Contact Number: 604-2286100

Terms of Sale
 
  • All orders are subject to availability and a confirmation email provided by .
  • All sales of items on are transacted in Malaysian Ringgit (MYR). Any conversion to other major currencies is available on the site, but these are indicative only. For international shoppers, your order total will be charged according to your credit card or bank's policy on international purchases.
  • All prices stated on the site are not inclusive of postage and packaging charges. Please refer to the ‘Shipping FAQs’ for these.
  • Product information on are as accurate as we can make them to be. There may be mistakes in the information displayed but we are happy to offer exchanges or credits to your account if you so wish.
  • We have made every effort to display, as accurately as possible, the colours of our products that appear on this Site. However the actual colours may vary depending on your monitor’s display.
  • Check our ‘Ordering FAQs' for more details
   
Payment methods
 
  • Payments can be made via all major credit cards (VISA, MASTERCARD).
  • All transactions will be charged in Malaysian Ringgit (MYR). From time to time the online payment gateway provider may require verification for the purposes of avoiding online fraud. We may therefore be required to request for your to fill in our Verification Form, and to provide us with a copy of your passport or photo identification.
  • Please see our ‘Payments FAQs' for more information.
   
Payment methods
 
  • Orders before 10 AM (GMT + 8 HOURS) will be dispatched on the same day. Any orders after 10 AM (GMT + 8 HOURS) will be shipped the next working day.
  • Please see our ‘Shipping & Delivery FAQs' for more information.
   
Intellectual Property and Copyrights
 
  • All information, graphics, data, text, photos on this Site (collectively the “Content”) are the property of . You are expressly prohibited from using any Content from without any prior written permission of .
  • The Site is a bespoke design for . Any re-production of the design or any parts of the Site is not allowed.
   
   

DISCLAIMER 
By using this Site, you are agreeing to all the terms and conditions as stated above. These may change from time to time and so we advise you to check the terms and conditions from time to time. We may have links to other websites which are not operated by us. As we have no control over these websites, we will not accept any responsibility for them, or for any loss or damage that may arise from your usage of these sites. 


INACCURACY DISCLAIMER 
There may be typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability on this Site. We reserve the right to correct any such errors, inaccuracies or omissions and to change or update information without prior notice. We offer exchanges or credits to your mytriathlonshop.com account if you are not happy with your purchase.

Return /Cancel Refund Policy:

  1. We will only accept the goods to be returned on condition of the manufacturer defects.
  2. Colours Subject to availability.
  3. Should stocks run out , restocking takes up to 20 working days.
  4. RM7 will be imposed to resend the uncollected / returned parcels.

Order Cancellation Policy:

  1. Your order begins porcessing immdiately after you click Place Order. During processing time it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be canceled.
  2. Attempt to cancel your order during processing:
  • Sign in to your account
  • Find the order on your main account page.
  • Click the order number to see the order details.

 

Refund Policy:

Refund will only be approved on condition that:

  • The item we supply having a serious manufacturer defects.
  • We fail to do the replacement within 30 working days
  • The Funds will be banked in to your personal account
  • You need to send in an email to inform us about the defect attached with photos.
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